Your assistant's skills

Skills are features designed to enhance the experience of your digital conversational assistant, created with Retorik Studio.

All skills can be enabled on demand from Digital employee > Knowledge, under the "Additional skills" section.

Skill	Description	See
Knowledge	References and manages all the question-and-answer entries and dictionaries that make up the digital assistant's business knowledge.	Knowledge Base Dictionaries
Satisfaction	Provides a user satisfaction measurement scenario in order to analyse the quality of the digital assistant's responses and improve them accordingly.	Satisfaction
Misunderstanding	Manages an exit scenario when the digital assistant is unable to respond to the user. This can vary depending on your organisation's opening hours.	Misunderstanding
Forms	Allows you to build a form script mixing texts and questions, in order to collect data for downstream processing after the conversation with the digital assistant.	Forms
Follow-ups	Re-engages the user if they do not interact with the digital assistant for a defined period.	Follow-ups
Weather	Informs users about current weather conditions.	Weather
News channel	Allows the digital employee to deliver information in the style of a news presenter.	News channel