rights
| Permissions | National Botmaster | Regional Botmaster |
|---|---|---|
| Manage settings | Yes | |
| Access admin panel | Yes | Yes |
| Manage Admin Setting | Yes | |
| Manage Email Settings | Yes | |
| Manage Users | Yes | Yes |
| Managing Roles | Yes | |
| Manage Workflows | Yes | |
| Show Knowledge menu | Yes | Yes |
| Display Smart FAQs | Yes | Yes |
| Create Smart FAQs | Yes | Yes |
| Delete Smart FAQs | Yes | Yes |
| Import / Export Smart FAQs | Yes | No |
| Publish Smart FAQs | Yes | Yes |
| Train Smart FAQs | Yes | Yes |
| Personalise bot settings for Smart FAQs | Yes | |
| Manage Smart FAQ parameters | Yes | |
| Show extended actions | Yes | |
| Edit Smart FAQ categories | Yes | Yes |
| Create sub-categories in Smart FAQs | Yes | Yes |
| Create categories in Smart FAQs | Yes | Yes |
| Edit Smart FAQ sub-categories | Yes | Yes |
| Create tags in Smart FAQs | Yes | Yes |
| Edit FAQs linked to a Smart FAQ | ||
| Display dictionaries | Yes | Yes |
| Edit dictionaries | Yes | |
| Manage bot statuses and opening hours | Yes | |